WHY DO I HAVE TO TALK TO YOU?...by Steve Duhl 
Monday, January 9, 2012, 11:52 PM
Posted by Administrator
Clients complain that collection agents call and harass them. Their ex wife/husband calls and drives them crazy. "How can that be?", I ask, "Why would you speak to them?"

There seems to be a reluctance to hang up on rude people, a reluctance to not answer the phone when someone you have no interest in talking to calls. I don't know why. Politeness? Why be polite to someone who wants to annoy you? A cultural imperative to speak on the phone to whoever calls? I missed the day they taught us to do that.

And, why do I need to talk to lawyers who claim to know of their own personal knowledge that their clients version of what happened is 100% accurate whereas what my client is telling me is a bunch of total crap. Why do I need to talk to lawyers who want to argue that they are right. Why can't I just say "Goodbye" and hang up.

All phones have buttons that are intended to be used to cut off the connection. The red button on your cell phone. The white button in the cradle of a home phone that automatically shuts off the connection when you put the phone back in the cradle. I say...these disconnect buttons are there for a reason. Let's use them if we are on the phone with someone we aren't in the mood to deal with.

I undertand that there are people who believe we are obligated to talk to them on the phone whether or not we want to. That we are obligated to be pleasant and polite and accepting of what they say.

I say...speak on the phone with your friends...hang up on people you don't like (that's why the disconnect button is there). If someone you don't want to talk to calls, hang up..let them send you a letter. Then, throw the letter in the garbage.
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